Find out what our customers are saying about our range and service below. Want to leave your own? Fill out our contact form now!
Pleased with Guidance
"I am writing to let you know how pleased I am with all the help and guidance that I received from your Sales Executive Matthew Prowse.
Matthew was so helpful to me during the process of buying my new car. He was able to explain to me clearly everything about the Honda Jazz and with his guidance I was able to choose the best model for me.
His knowledge and advice on how to drive the car was invaluable.
I am very pleased with the car and it suits me perfectly."
"Very polite people. Very helpful, and they explained everything I asked, they also spent time with my wife who couldn't make her mind up. In the end she chose the Civic, it's the only car we have both liked. Very easy purchase and we love the car, they even gave my wife a bouquet of flowers.
"The treatment we received was exemplary. I went to another dealer to compare my vehicle with another manufacturer and although courteous, I did not receive the same treatment and did not get the feeling that there was any degree of care and concern for an ongoing relationship. I get that at Honda."
Mr G Mills
Asset to the Business
"Fabulous cars and exceptional customer service always! Matthew Prowse at Honda Brislington was a very professional polite friendly gentleman who was very informative and frequently kept in touch whilst I was waiting for my car to be delivered from the manufacturer. Very much an asset in my opinion to your business. May I also take the opportunity to thank Honda for the beautiful flowers I received and the whole customer experience which made me feel very special indeed!"
Polite, Courteous & Helpful
"This dealership listened to us, noted our requirements and met them (we had previously had a challenging time at another Honda dealership). The staff even helped our children use your Wii, so that it was easier for us to discuss the purchase. The employees were polite, courteous and helpful throughout the process. The only reason we may buy another Honda from a different dealership in the future is if the deal is much better elsewhere (i.e. if the deals are comparable, we would continue to buy from this dealership)."
Extra Mile by Ashley
"As already communicated with you last week, I would like to reinforce my appreciation to Ashley on Sales, as I felt he was prepared to go that EXTRA MILE in ensuring customer satisfaction. He wasn’t just happy to sell and run like many in the industry, but demonstrated genuine care and consideration when things didn’t go quite to plan when collecting the car originally. He was very courteous and professional with a down to earth quality and did all he could to make sure I was completely happy with my purchase. I hope he has a long and prosperous career with you as he is an asset to your name.
Also thanks to Dawn on the front desk for filling in the blanks, and having time to help with a genuine smile…..also for mending the coffee machine!!
Please pass this on to those concerned with my thanks
See you on my next service."
Pleasant and Helpful Staff
"The staff were all very pleasant and helpful. We were made to feel comfortable and were happy to proceed with the purchase"
"Richard Niblett in particular was superb, however all staff at Honda Brislington were ace... Rich listened very carefully to our requirements and helped us make an informed decision regarding, the model, engine and finance."
5 Star Service
"The service me and my wife received was 5 star from start to finish sales and finance teams first class will be back to dealer for my next Honda."
I have purchased from this dealership for the last ten years
"I have purchased Honda vehicles from this Cardiff dealership for the last ten years and have been extremely satisfied with my experience . On each occasion I have been dealt with by Jamin Strickland in sales, and cannot convey how helpful he has been. Nothing is too much trouble for him before, during and after the sale."